Who We Are & Scope of This Policy
Welcome to EFC Gym, Greater Noida West (“EFC Gym,” “we,” “our,” or “us”). We are part of the Everytime Fitness Club Group (EFC) – a premium health, wellness, and lifestyle brand with services ranging from gyms, beauty & wellness, to cafés.
At EFC Gym Greater Noida, we respect your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) describes how we collect, use, share, and safeguard your personal information (“PI”) when you:
Visit our website, mobile app, or social media platforms
Use our fitness center facilities
Interact with us in-person, over the phone, via WhatsApp, or through digital channels
Sign up for gym memberships, personal training, events, or promotions
By accessing our services, you agree to the practices outlined in this Policy.
1. What Information Do We Collect?
We may collect personal information directly from you or through automated technologies. Examples include:
a) Personal Details:
Name, age, gender, date of birth
Address, phone number, email address
Emergency contact details
b) Membership & Payments:
Membership type and usage history
Payment information (UPI, card details, bank info) via secure third-party gateways
Attendance records, workout sessions, class participation
c) Health & Fitness:
Basic medical/fitness information (e.g., injuries, goals, BMI, weight tracking)
Personal training notes and fitness plans
d) Technology & Website/App Use:
Device info (IP address, browser type, OS, location)
Cookies & analytics (see Section 6 below)
Search terms (“gym near me in Greater Noida,” “best gym in Greater Noida,” etc.)
e) Other:
CCTV/security footage (inside our premises for safety)
Photos/videos during gym events or group classes (with consent)
Social media interactions (comments, messages, tags, reviews)
2. How Do We Use Your Information?
We use your information responsibly, for purposes such as:
Managing memberships, billing & renewals
Providing access to our facilities, equipment & classes
Designing personalized workout plans & nutrition guidance
Scheduling personal training & Zumba/yoga/functional classes
Sending class schedules, promotions, offers & gym updates
Enhancing safety (via CCTV monitoring)
Marketing communications (emails, WhatsApp, SMS) with your consent
Customer service, feedback surveys, and reviews
Complying with legal obligations (taxes, regulatory compliance, etc.)
3. Marketing & Communication
Email & SMS: With your consent, we send fitness tips, promotions, event invites, and membership offers. You can unsubscribe anytime.
WhatsApp & Calls: We may contact you for reminders, class updates, or renewal alerts.
Social Media: By tagging or engaging with us, you consent to us resharing your content.
Targeted Ads: We may use Facebook, Instagram, and Google Ads to show you relevant offers (based on cookies & consent).
4. Sharing Your Information
We do not sell your data. However, we may share your information with:
EFC Group Businesses (EFC Café, EFC Beauty & Wellness, EFC Academy) for cross-member benefits.
Service Providers (payment processors, IT support, trainers, marketing partners).
Legal Authorities when required by law.
Event/Training Partners during special fitness workshops or competitions.
5. Data Retention
We retain your information as long as you are an active member. After membership expiry, data may be securely stored for up to 3 years for legal, financial, or customer service purposes.
6. Cookies & Online Tracking
Our website and app use cookies to improve your experience. Cookies help us remember preferences, analyze website traffic, and deliver relevant ads.
You can disable cookies in your browser settings, but some features may not work properly.
7. Security of Your Information
We take your privacy seriously with measures like:
Encrypted payment gateways
CCTV & restricted access to sensitive areas
Role-based staff access to member information
Secure digital databases with password protection
Please note: No system is 100% secure. While we work to protect your data, absolute security cannot be guaranteed.
8. Children’s Privacy
EFC Gym does not knowingly collect information from individuals under 16 years of age. If you are under 16, parental/guardian consent is required for membership or participation in kids’ classes.
9. Your Privacy Choices
You have the right to:
Access your personal data
Request corrections or updates
Request deletion of your data (subject to legal requirements)
Opt out of marketing emails, SMS, or WhatsApp messages
To exercise these rights, contact us at: privacy@efcgym.in
10. Updates to This Policy
We may update this Policy periodically. Updated versions will be posted on our website/app with the “Last Updated” date.
11. Contact Us
📍 EFC Gym, Greater Noida West
La Galleria Commercial Complex, Near 1 Murti Chowk, Techzone-4
Greater Noida West, Uttar Pradesh – 201306
☎️ +91-9870396681 / +91-9870396682
📧 privacy@efcgym.in
